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At Montanaro Cakery, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!


HAND DELIVERY POLICY (Temporarily suspended as of 09/20/2023)

How It Works

We hand deliver locally free of charge in the greater Charleston area to the following zip codes: 25306, 25304, 25311, 25314, 25309, 25301, 25302, 25303, 25312, 25309, 25387, 25064, 25177, 25313, 25143, 25560, 25526, 25071, 25045. We typically make our deliveries on Saturdays between Noon and 4PM.


How It Works

We ship to any location in West Virginia via USPS for a flat rate of $12 per order. We offer free shipping on orders over $75. Unfortunately, we cannot be responsible for any damage that may occur to the products during transport. We do not ship outside of West Virginia.


The Small Print

Since we sell food products, we do not accept returns. All sales are final. We will do our best to rectify any issues our customers may have with our products in a fair and equitable manner.

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